Who Are We?

The WOW! Group are responsible for bringing you The WOW! Awards, a national customer service award programme to recognise outstanding customer service.

You can nominate a business for The WOW! Awards and subscribe to a FREE Customer Service newsletter at www.thewowawards.co.uk These newsletters are now sent every fortnight to subscribers in 34 countries - they are a great way of getting ideas for better service from around the world!

The WOW Group

...customer service people

Our Websites

The WOW! Awards

The WOW! Awards is hosting it's very own customer service awards ceremony at the Grand Cannaught Rooms in Covent Garden. The WOW! Awards only recognises organisations that go the extra mile in delivering great customer service!

At the site you can even make a nomination if you wish and also read the fantastic and enlightened stories from those who actually won!

Mr WOW!

Picture link of Derek Williams opens new window

Mr WOW! is the website based on Derek Williams creator of The WOW! Awards. Derek is also one Britain's leading customer service and business guru.

The site also where you can buy some of his top books and audio CDs on fantastic customer service!